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10/14/2025 Booster 4 & Tower 7 Level Red Update

Drinking Water Advisory UPDATE
Level RED Press Release

Regional Water notified its customers on Monday, October 13th of Booster Station 4 sustaining electrical damage during an accident occurring in the eastern portion of Shelby County. This accident was due to work being conducted by Nishnabotna Valley REC. In response, Regional Water issued a Level RED water restrictions to prevent needing a boil advisory. Level RED is the highest level of Mandatory Water Use Restrictions of its Emergency Water Conservation Plan.

Regional Water staff implemented a temporary fix to the damaged booster station. Fortunately, water is flowing to Tower 4 from the Booster station at this time, according to General Manager Tom Kallman. “We are grateful for the speed that Nishnabotna Valley REC used to quickly restore power, but the damage to our pumps and the wiring is significant enough that they will have to be replaced.”

Since the booster station was temporarily fixed, the Level RED water restriction will continue until Tower 7 comes back online later this week and Regional Water can take Booster 4 offline to replace the damaged equipment and wiring.”

This message has been updated on the Regional Water website, social media, and sent through the text notification system. Due to an error, yesterday’s message did not reach all outlets. We apologize for any inconvenience. Thank you for your patience as Regional Water and Nishnabotna Valley REC work through this incident together.

The “Level RED” restrictions only affect the eastern part of the Avoca Treatment Plant System, which includes rural customers of the Association in eastern Shelby County, as well as all customers in Audubon and Cass Counties. Included are the communities of Exira and Brayton.

How You Can Help:
1. Take shorter showers and turn off the tap while brushing teeth.
2. Run dishwashers and washing machines with full loads.
3. Use water-efficient fixtures and appliances.

If you have further questions, please contact the Regional Water Office at 712-343-2413.

This notice is being sent to you by the Regional Water Public Water Supply System.

PWSID#: IA8300184

Date Distributed: 10-14-2025