Regional Water Rural Water Association offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.
Online Payments by Credit Card, Debit Card, and eCheck
Regional Water now accepts major credit cards, thanks to an arrangement with PayStar.
Note that paying online, with a credit card or otherwise, entails a service fee per transaction. Paying in person or over the phone by credit card likewise entails a service fee. This fee goes directly to the credit card processor, is calculated by the credit card processor, and is never received by Regional Water. The entire cost of the credit card system is paid for by these service fees.
Payments of $0-$100 incur a $2.50 service fee. Payments of $100.01 to $200.00 incur a fee of 3.5% of the amount paid. Payments of $200.01 to $1999.00 incur a fee of 3% of the amount paid. Regional Water cannot accept credit card payments of more than $1999.00.
Paying through our billing portal by eCheck incurs a flat $1.50 service fee. If you set up ACH through our office (see below), this fee does not apply.
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill. If you are concerned that your payment may not make it in time, feel free to also call into our office after mailing the check. We do go by the postmark when choosing to assess late fees.
Automatic Bank Draft
The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, simply download and fill out the ACH Recurring Debit Form located in the Forms & Reports Section and drop it off or mail it to our office, along with a voided check.
Payment Drop-off Location
You may pay your bill in person at our office address. We accept cash, check, or money orders.
Payment Through Financial Institution Online Bill Pay
Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.
Please note that we do not have any specific relationships with any such services. We can make no guarantees of the effectiveness of these third parties, and if they fail to make the promised payment in a timely fashion we will still regard your bill as late and may possibly proceed to disconnect.